Terms and Conditions
Welcome to Shree Madhuram Spices. By accessing or using our website and services, you agree to follow these Terms and Conditions. Please read them carefully before placing any order.
Use of Website
By using our website, you confirm that you are at least 18 years old or accessing it under the supervision of a legal guardian. You agree to use this website only for lawful purposes and not for any activity that may harm, disrupt, or misuse our services.
Product Information
We make every effort to display accurate product descriptions, prices, and images. However, minor variations in color, packaging, or appearance may occur. Such differences do not affect the quality or authenticity of the product.
We reserve the right to update or modify product information, pricing, and availability at any time without prior notice.
Orders and Payments
All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.
Payments must be made through approved payment methods available on our website. We do not store your payment card details.
Shipping and Delivery
Delivery timelines are estimated and may vary based on location and courier partner. We are not responsible for delays caused by third-party courier services, weather conditions, or other unforeseen events.
Cancellations and Refunds
Cancellations, refunds, and replacements are governed by our Refund and Cancellation Policy. Please review that policy before making a purchase.
Intellectual Property
All content on this website, including text, images, logos, designs, and trademarks, belongs to Shree Madhuram Spices and may not be copied, reproduced, or used without written permission.
Limitation of Liability
Shree Madhuram Spices shall not be responsible for any direct or indirect loss, damage, or injury resulting from the use of our products or website. Customers are responsible for checking ingredients and suitability before use.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.
Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page and will be effective immediately.
Frequently Asked Questions
Yes, our masale are made from organically grown spices sourced directly from trusted farmers in Odisha.
No. We do not use any chemicals, artificial colors, or preservatives in our products.
Our spices are mainly sourced from Odisha, especially regions known for high-quality turmeric and chillies.
Yes, our turmeric comes from Kandhamal, Odisha, which is the 344th Geographical Indication (GI) tagged turmeric of India.
Yes, our masale are pure, hygienically packed, and suitable for everyday home cooking.
We follow traditional processing methods, maintain hygiene during packing, and ensure all products meet food safety standards.
As masale are food products, returns and refunds are not possible. However, we ensure every product is pure, safe, and quality-checked before dispatch.
You can place an order through our website or contact us via WhatsApp or email for assistance.